Privacy Policy

When you reach out to us for a consultation or spiritual healing service, we may collect the following personal information:

• Full name and date of birth (required for astrological chart preparation)
• Time and place of birth (for accurate Vedic birth chart analysis)
• Contact details — phone number, email address, and postal address
• Details of your personal concerns, queries, or spiritual issues shared during consultation
• Payment-related information when applicable (processed securely through trusted platforms)
• Any correspondence or communication sent to us via email or phone

The information you share with us is used exclusively for the following purposes:

• Preparing personalised astrological charts, kundali, and spiritual assessments
• Providing consultations, healing sessions, and related services
• Responding to your enquiries and follow-up communications
• Sending appointment reminders or important service-related updates
• Improving the quality and accuracy of our spiritual services
• Maintaining records of past consultations for continuity of guidance

We do not use your personal information for automated decision-making or profiling unrelated to your spiritual consultation.

We treat every piece of information you share — whether your birth details, personal struggles, or spiritual concerns — as deeply sacred and strictly confidential. Our practice is built on trust, and we honour that trust unconditionally.

All consultation records are stored securely and accessed only by our authorised practitioners. We do not discuss, disclose, or share your personal information with anyone outside our practice without your explicit written consent, except where required by applicable law.

We firmly commit to never selling, renting, trading, or otherwise disclosing your personal information to third parties for commercial or marketing purposes. Your data may only be shared in the following limited circumstances:

• With your explicit consent and written approval
• When required by law, court order, or legitimate governmental authority in India
• To prevent harm, fraud, or unlawful activity where disclosure is necessary
• With trusted service providers (e.g. payment processors) who are bound by confidentiality agreements

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Indian laws and regulations. Consultation records are typically retained for a period of up to 5 years to enable continuity of guidance.

Upon your written request, we will delete or anonymise your personal data within a reasonable timeframe, unless retention is required by law.

We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These include:

• Secure storage of physical consultation records
• Password-protected digital records where applicable
• Restricted access to client information — limited to authorised practitioners only
• Use of secure, encrypted communication channels for email correspondence

While we do our utmost to protect your information, no method of transmission or storage is 100% secure. We encourage you to contact us through our official channels listed below.

As a valued client, you have the following rights with respect to your personal information:

• Right to Access — You may request a copy of the personal information we hold about you
• Right to Correction — You may request correction of inaccurate or incomplete information
• Right to Deletion — You may request deletion of your data, subject to legal retention requirements
• Right to Withdraw Consent — You may withdraw consent to our use of your data at any time
• Right to Complain — You may raise a complaint with a relevant data protection authority in India

To exercise any of these rights, please contact us using the details provided below.

Our website is a static informational page and does not currently use tracking cookies, analytics scripts, or third-party advertising trackers. If this changes in the future, this policy will be updated accordingly and prominently communicated.

Any external links (e.g. to WhatsApp or Google Maps) are governed by the privacy policies of those respective platforms. We encourage you to review their policies separately.

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from minors. If a consultation involves a child (e.g. for a birth chart), we require a parent or legal guardian to provide consent and manage all communications on the child's behalf.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. Any significant changes will be communicated via our website or directly to our active clients. The effective date at the top of this page will be updated accordingly.

We encourage you to review this policy periodically. Your continued engagement with our services after changes are made constitutes acceptance of the revised policy.